Challenge Solution Impact

Challenge

Create a cross-platform mobile application that connects service providers and clients, handles scheduling, provides multiple online payment options, and logs overall client satisfaction rates

Solution

Solution

Cross-platform application that gives clients the opportunity to book massages and skincare services at salons or request a visit to a location of their preference. Clients can book instantly, or schedule appointments up to 48 hours in advance. Several simple steps and a spa-like experience is promised to be delivered to the client's door within an hour.

Impact

Impact

The availability of native iOS and Android applications significantly improved the user experience and streamlined the process of ordering massage and skincare services. The improved stability of instant bookings allowed users to minimize time spent on requesting at-home service.